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Great Product Leaders Win Games

Being a great product leader is hard. Every organization and process is different, and in many cases your are responsible for the outcome without having the authority to enforce decisions. My recent...

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Top 10 Product Leadership Lessons

On Sunday, I was fortunate enough to give a talk at the 9th annual Harvard Business School Entrepreneurship Conference.  I’m trying to be better about posting the slides from these talks as they...

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Product Leaders: User Acquisition Series

I can be pedantic about user acquisition.  The truth is that consumer web and mobile applications are under increasing pressure to demonstrate explosive exponential traction.  Building a great product...

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User Acquisition: The Five Sources of Traffic

This is the first post in a three post series on user acquisition. The topic of this blog post may seem simplistic to those of you who have been in the trenches, working hard to grow visits and...

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User Acquisition: Viral Factor Basics

This is the second post in a three post series on user acquisition. In the first post in this series, we covered the basics of the five sources of traffic to a web-based product.  This next post covers...

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User Acquisition: Mobile Applications and the Mobile Web

This is the third post in a three post series on user acquisition. In the first two posts in this series, we covered the basics of the five sources of traffic to a web-based product and the...

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New User Experience, Engagement & Virality

One of the great things about working at Greylock is meeting with entrepreneurs and discussing product strategies for virality and self-distribution.  Recently, I’ve been struck with how many of these...

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The Game Has Changed. Design for Passion.

One of the most exciting developments in software has been a resurgence in the focus and priority on design.  With the growing dominance of social platforms and mobile applications, more and more...

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User Acquisition: Cycle Time Matters

This is an extension to my original three post series on user acquisition. Over the past few months I been fortunate enough to give over a dozen talks at various events and companies about user...

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How to Recover the Left Side Navigation in iTunes 11

I can’t believe I’m writing this blog post, but I am. Last night, I tweeted out my joy at finding out that Apple did, in fact, provide a menu item to re-enable the side navigation in iTunes 11.  Now,...

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My Letter to Starbucks Mobile

Dear Starbucks, We’ve been close friends for years. I see you almost every day, some days more than once. I’ve visited you in over half a dozen countries, and there are probably half a dozen locations...

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Make Things As Simple As Possible, But Not Simpler

It can scarcely be denied that the supreme goal of all theory is to make the irreducible basic elements as simple and as few as possible without having to surrender the adequate representation of a...

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Great Product Leaders Win Games

Being a great product leader is hard. Every organization and process is different, and in many cases your are responsible for the outcome without having the authority to enforce decisions. My recent...

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When Is It OK for a CEO to Take a Stand?

“A great business has to have a conscience. You have to know who you are and who you are not.”  — Howard Schultz, Starbucks History has shown that conventional wisdom in corporate communications has...

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Product Leaders as Curators & Editors

A few years ago, I wrote a few posts to outline the requirements for exceptional product leadership: In “Be a Great Product Leader,” I focused on three key responsibilities: strategy, prioritization...

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Spend Time Thinking About The People Who Don’t Use Your Product

This is an extension to my original three post series on user acquisition. Today, AirBnB announced that it had reached a settlement with the city of San Francisco on how to effectively register and...

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Solve the Product Maze Backwards

As the father of young children, I can tell you that there is a special place in my heart for restaurants that provide puzzles and crayons for small children to pass the time. On a recent trip out to...

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